Cookies Policy

About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. A cookie can allow a website to recognise a device, remember selected settings, support particular functions, or help understand how visitors use the website. Other technologies, such as pixels, tags, software development kits and local storage, can perform similar functions. In this policy, we refer to these technologies collectively as cookies unless a distinction is needed.

Cookies may be placed by Dendera Casino or by a third party that provides a service used on the website. Some cookies operate only during your visit and are removed when you close your browser. Others remain for a period of time or until you delete them. The period for which a cookie remains can vary according to its purpose, your browser settings and the provider responsible for it.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information you provide or that is collected when you use our services. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable privacy requirements.

How Dendera Casino uses cookies

Dendera Casino may use cookies to help the website operate, make services available, remember your choices and improve the experience for players in Australia. The specific cookies used may change as the website, technology or services develop. Cookies may be used for purposes including:

• Keeping the website secure and helping to detect unusual, unauthorised or potentially harmful activity.
• Supporting account, login and session functions where these are available.
• Remembering settings such as language, display or cookie preferences.
• Helping pages, games, payment features and other website functions load and operate correctly.
• Understanding how visitors navigate the website, which pages are used and whether content is working as intended.
• Measuring the performance of communications, promotions or website content where this is permitted.
• Improving website design, usability, accessibility and technical performance.
• Supporting responsible gambling information, account protection and compliance processes where relevant.
• Helping us identify errors, prevent repeated problems and maintain the reliability of our services.

Cookies may also help us remember that you have viewed a notice or selected a preference, so that the same message is not shown unnecessarily. This does not mean that all cookies are essential, and you can usually control optional cookies through the available preference tools or your browser.

Types of cookies we may use

Strictly necessary cookies

These cookies support core website functions and security. They may be needed for navigation, session management, account access, fraud prevention, load balancing or the delivery of services you request. If these cookies are blocked, parts of the website may not work properly. Depending on the way the website is built, these cookies may not be available for rejection through the cookie banner.

Preference and functionality cookies

These cookies remember choices you make and help provide a more convenient experience. For example, they may remember display settings, language preferences, cookie choices or information entered into a form. If you disable them, you may need to repeat certain selections each time you visit.

Analytics and performance cookies

These cookies help us understand how the website is used. They may provide information about visits, page views, navigation paths, device types, browser settings, approximate location and technical performance. We use this type of information to identify trends, improve content and find technical issues. Analytics information is generally assessed in aggregated or statistical form where practical.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of marketing activity, limit repeated advertising, or make information about our services more relevant. They may be placed by Dendera Casino or by selected service providers. Optional marketing cookies will generally be subject to your preferences, and refusing them should not prevent access to essential website functions.

Third-party cookies

Some website features may be supported by third parties, such as analytics, security, media, payment, identity or customer support providers. These providers may use their own cookies or similar technologies in accordance with their own policies. Dendera Casino does not control every cookie used by a third party. We encourage you to review the relevant provider's information before accepting optional third-party technologies.

Your cookie choices

When you first visit the website, a cookie notice or preference tool may allow you to accept, reject or customise optional cookies. Your choices may be saved in a preference cookie so that they can be remembered on later visits. If you use a different browser, device or cleared browsing data, you may be asked to make your choice again.

You can also control cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies, and some allow you to receive a warning before a cookie is stored. Browser controls differ, so you should refer to the help or privacy settings for your browser and device. If you use private browsing, cookies may be removed when the private session ends.

1. Open the cookie preference tool available on the website, where provided.
2. Choose which categories of optional cookies you will allow.
3. Save your preferences and return to the website.
4. Review your choices later if you change your mind or want to withdraw optional consent.
5. Use your browser or device settings to remove cookies already stored on your device.

Blocking or deleting cookies may affect website functions. You may be signed out, lose saved preferences, see less personalised content, or be unable to use some account or service features. Essential cookies may still be used where they are required to provide a service, protect the website or comply with a legal or security obligation.

Changing cookie settings does not necessarily delete information that was collected before the change. It stops or limits future use of certain cookies, subject to technical requirements and the settings of the relevant provider. Further information about personal information, access, security and disclosure is available in our Privacy Policy.

Privacy, security and responsible use

We aim to use cookies in a proportionate way and to collect only information that is reasonably needed for the relevant purpose. Cookie data may be reviewed with other technical or account information to help protect players, maintain service integrity, meet operational requirements and improve the website. Access to information is limited to people and service providers who need it for legitimate business, technical, security or compliance purposes.

Cookies are not a substitute for responsible gambling controls. If you are using Dendera Casino, you should consider the responsible gambling information and account tools available on the website. You can also manage your privacy settings and choose whether to receive optional communications where those controls are offered.

If you have questions about this Cookies Policy or wish to ask how your information is handled, please use the support or privacy contact method made available on the website. Do not include unnecessary account, payment or identity information in an enquiry unless it is specifically requested through a secure process.

Changes to this Cookies Policy

We may update this Cookies Policy when our website, services, technologies or legal obligations change. The updated version will be published on this page with a revised date or other indication of the change where appropriate. We may also display a notice or ask you to review your cookie choices again when a change materially affects optional cookies or how they are used.

You should check this page from time to time to remain informed. Continuing to use the website after an updated policy is published does not automatically mean that you have accepted every optional cookie. Where consent is required, your choices will be managed through the available cookie preference controls.