Betting Rules

1. General betting conditions

By placing a bet with Dendera Casino, you confirm that you have read and understood these Betting Rules and agree to follow the terms that apply to the relevant product, game, event or market. Additional rules may be displayed before a bet is confirmed. Those rules can apply to a particular sport, competition, event, game type, wager type or promotional offer. If a market-specific rule differs from a general rule, the market-specific rule will generally apply to that market.

You must be legally permitted to use online betting services in your location. You are responsible for ensuring that your use of the service complies with all laws that apply to you. Dendera Casino may apply account, identity, location, payment, age and eligibility checks where required. Access may be restricted, suspended or refused if information cannot be verified, if account activity appears irregular, or if use of the service is not permitted.

Only one personal account should be used unless otherwise allowed under the applicable account terms. You must keep your login details secure and must not allow another person to place bets through your account. Activity carried out after successful login may be treated as activity authorised by you, subject to any applicable legal rights and account investigation procedures.

• You must provide accurate and current information when creating and maintaining an account.
• You must meet the applicable minimum age requirement before using betting services.
• You must not place bets for another person or allow another person to use your account.
• You must not use the service for unlawful activity, fraud, market manipulation or any other prohibited purpose.
• You should review the selected market, stake, odds and potential return before confirming a bet.

2. Placing and accepting bets

A bet is placed by selecting an available market or game option, entering or selecting the intended stake, reviewing the displayed information and confirming the transaction. A bet is not complete merely because an option has been selected or added to a bet slip. It must be successfully submitted and accepted by the platform.

The information displayed at the time of confirmation may include the event or game, selection, odds or payout information, stake, possible return, applicable fees or conditions, and any relevant restrictions. You should check this information carefully before confirming. Once accepted, a bet will normally be binding unless these rules, the relevant market rules or applicable law provide otherwise.

Dendera Casino may decline, limit, suspend or cancel a bet before or after an attempted submission where permitted by the applicable terms. This may occur because of technical issues, incomplete information, a market interruption, duplicate transactions, suspected misuse, pricing errors, regulatory requirements or other circumstances affecting the integrity or operation of the service. Where a bet is cancelled or voided, the treatment of the stake will follow the applicable rules.

Odds, prices and displayed information

Odds, prices, payouts and other betting information may change before a bet is accepted. A displayed price is not necessarily an offer that must be accepted. The price applying to a bet is the price confirmed at the time the bet is accepted, unless the relevant rules state another method. If a clear or obvious error is identified, Dendera Casino may correct or void the affected bet where permitted.

You are responsible for confirming that the correct selection and stake have been entered. Dendera Casino is not responsible for a selection made in error by a player, including an incorrect event, market, outcome, stake or combination, except where responsibility cannot legally be excluded.

Bet records

Accepted bets should appear in the relevant account history or transaction record. You should retain the bet reference and review the status of each bet. If a bet does not appear as expected, avoid submitting the same bet again until the original transaction has been checked. Duplicate submissions may create separate bets where both transactions are successfully accepted.

3. Settlement, results and returns

Bets are settled using the official result, score, outcome or other settlement information specified in the applicable market rules. The relevant rules may identify which source is used, when a result is considered final, and how changes after the initial result are treated. A result may be amended, for example, where an official body corrects an error or confirms a different outcome under its published procedures.

Where a market requires an event to take place, the event must generally begin or reach the required stage described in the market rules. If an event is abandoned, postponed, interrupted, rescheduled, changed or completed under unusual conditions, the applicable market rules will determine whether bets stand, are carried forward, are partially settled or are voided. Different rules may apply to different bet types within the same event.

For casino or game-based products, settlement is based on the game result recorded by the platform or the relevant game provider. The recorded result may be affected by the rules of the particular game, including qualifying combinations, rounds, bonus features, maximum or minimum conditions, and any displayed game instructions. You should read the information shown for the game before starting play.

Returns are calculated according to the accepted stake, confirmed odds, applicable payout information and the rules for the selected bet. A winning bet does not necessarily produce the same return as another bet on the same event because different bet types may have different settlement methods. Any applicable account or transaction conditions will be applied in accordance with the relevant terms.

• A bet may be settled as a win, loss, push, void or another status described in the market rules.
• A selection may be settled separately when a bet contains multiple selections and the rules allow separate settlement.
• If a market is void, the stake treatment will follow the applicable rules for that market and bet type.
• The account record is the primary place to check the current status of an accepted bet.
• Settlement may be reviewed if an official result changes or a clear processing error is identified.

4. Voids, cancellations and technical issues

A bet may be voided or cancelled where the relevant event does not meet the conditions for settlement, where the market was offered in error, or where a technical, operational or integrity issue affects the bet. The applicable market rules will explain how voiding works. In some circumstances, only an affected selection may be void while the remaining selections continue under the rules for the bet type.

If a bet is placed during a service interruption, connection problem, delay or display error, the bet may not have been accepted even if a confirmation screen appeared. Conversely, a bet may have been accepted before a connection was lost. Check your account history before attempting another transaction. The platform record, together with relevant system and transaction information, may be used to determine whether a bet was accepted and how it should be handled.

Dendera Casino may correct a settlement or account entry where an obvious technical, pricing, calculation or processing error has occurred. Any correction will be handled in accordance with the applicable terms and legal requirements. If an incorrect amount is credited to an account, the amount may be adjusted after the issue is identified. Players should not knowingly use an obvious error or attempt to exploit a system fault.

Reviewing a betting issue

If you believe a bet has been recorded, settled or cancelled incorrectly, review the market rules and your account history first. Keep the bet reference, date, time, stake, selection and any relevant screenshots or transaction information. A review can then be requested through the available account or support process. Providing complete information helps the matter to be assessed consistently.

5. Fair play and responsible betting

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Only use money that you can afford to lose and set personal limits before you begin. Avoid chasing losses, betting under pressure, or increasing your stake to recover an earlier result. Results are uncertain, and no betting strategy can guarantee a win.

Useful controls may include deposit limits, spending limits, session reminders, time-outs and self-exclusion options, depending on what is available for your account and location. If betting is becoming difficult to control, stop playing and use the responsible gambling tools available to you. You can also seek independent support from an appropriate Australian gambling support service.

Dendera Casino may monitor activity to help protect the integrity of its services, identify unusual behaviour and meet applicable obligations. Prohibited conduct can include collusion, using multiple accounts, manipulating markets or games, exploiting software faults, using unauthorised payment methods, or providing false information. Action may be taken where such conduct is suspected or established, subject to the applicable terms and legal requirements.

These Betting Rules are general information and do not replace the terms displayed for a particular market, product or account. Rules may be updated from time to time to reflect changes to the service, legal requirements or operational practices. You should check the current version before placing a bet. If you do not understand a rule, do not place the bet until you have obtained sufficient information to make an informed decision.